Non refundable:
Full prepayment is required at time of booking.

If you cancel, modify or do not arrive the payment is non refundable. In some cases we are able to move arrival date, depending on occupancy. Travel insurance is recommended.

 

Standard Individuals:
Credit Card Details are required to secure your reservation, no payment will be processed from your credit card unless in the event of non-arrival or cancellation.

To cancel or modify your booking please do so at least one day before arrival to avoid cancellation charges.

Non arrivals and cancellations received after 12pm on day of arrival will be charged one nights accommodation, this amount will automatically be debited from your credit card without prior notice , we also reserve the right to charge the full cost of the reservation.

Check-in and check-out:
You can check-in from 2pm on the scheduled date of arrival.
Early check in is available based on occupancy. No extra charge is made for an early check in.
You must check-out before 12am on the scheduled date of departure.

Smoking:
The hotel is a non-smoking establishment( including balconies).  If you choose to smoke in the hotel we will be forced to apply a charge of up to £200 to cover the cost of deep cleaning

Guests with disabilities
Our hotel has four floors and no elevator and it is therefor unfortunately not accessible for wheelchairs.

Privacy Policy
Last updated: 28/11/2017.

We use your personal information for improving our website only. By using our website, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may be asked to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but not limited to your name, email address and/or IP address.
Log Data
Like many website operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This log data may include information of
 your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics to collect, monitor and analyse the log data.
Communications
We may use your personal information to contact you with newsletters, marketing or promotional materials.
Cookies
Cookies are small data files which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse  and accept all cookies. However, if you do not accept cookies, you may not be able to use some parts of our website.
Security
The security of your personal information is very important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means of protecting your personal information, we cannot guarantee its absolute security.